I'm sorry to hear you're having trouble with your vehicle. How long have you been experiencing this issue?

If your car breaks down, immediately turn on your hazard lights, move to a safe spot such as the right shoulder, stay inside the vehicle if traffic is heavy, and call roadside assistance or your mobile mechanic if needed.

Immediate Safety Steps

• Turn on hazard lights as soon as you sense a problem.
• Use your vehicle’s momentum to move away from traffic and pull onto a wide shoulder if possible.
• Use your vehicle’s momentum to move away from traffic and pull onto a wide shoulder if possible.
• Engage the emergency brake or hand brake once stopped.
• Stay inside the vehicle with your seatbelt on if you’re in heavy or fast-moving traffic.
• If you must exit, do so on the side away from traffic and move far from the roadway.

Please Make Yourself Visible:

• Pop the hood/bonnet to signal distress.
• Set up reflective triangles or flares if it’s safe to exit.

Diagnosing the Problem

Common causes include:

• Flat tyre, often accompanied by thumping.
• Dead battery if lights are dim and engine won’t start.
• Running out of gas if the fuel gauge is low or blinking.
• Overheating indicated by steam under the hood.

What to Do Based on the Breakdown Type

Flat tyre: Move to a safe spot and replace with a spare, or call roadside assistance.

Dead battery: Use jumper cables or request a professional jump start.

Out of petrol/diesel: Walk to a gas station only if safe; otherwise request fuel delivery.

Locked keys: Call professional lockout service.Car won’t start at all: Contact roadside assistance to avoid further damage.